Have questions? We're here to help.

Use the sections below to find answers to frequently asked questions. You’re also welcome to email us at clint@FlashFixGJ.com.

Who is FlashFix?

FlashFix is a Grand Junction based company founded by Sherry Fix. We were founded in 2019 and have been expanding steadily ever since then. We repair and offer support for iMacs, iPhones, iPads and MacBook laptops.

Does FlashFix provide a guarantee on repairs?

Yes! All of our repairs come with a 90-day guarantee.

What's the benefit of using FlashFix?

Imagine traveling to a repair store, searching for parking, and being separated from your device for hours. Our service alleviates all the hassle of the conventional device repair process, while ensuring that your data is kept private and secure. Our website makes it easy to schedule an appointment and we send a technician as soon as today. Get it fixed now so you can get on with your life!

How soon can I schedule a repair?

In many cases, we can be at your doorstep today. The technology behind our platform allows us to quickly book a repair and pick up your device. We often respond faster than our competitors. If you do not need a same-day appointment, we can schedule an appointment for a time that is most convenient to you. Scheduling ultimately depends on our technicians' availability and on your desired appointment time.

Once I have an appointment, how can I contact FlashFix?

You can email us at Clint@FlashFixGJ.com or text or call 970-234-9422.

How do I know when my technician will arrive?

Your FlashFix technician will text or call you when they are on the way. Unlike other services, you typically do not have to wait long for us to arrive.

Do I need to be there with the technician the entire time?

Not necessarily. Many customers enjoy observing the technician and seeing how the work gets done, but you're more than welcome to run errands, attend to work, or focus on anything else during that time. Our goal is always to make your day easier.

How do I pay FlashFix?

We don't request payment from you until after the repair or installation is complete. At that time, you can simply pay our technician. We accept all major credit and debit cards, cash, Venmo and Apple Pay.

How long will it take to repair my iPhone?

On average, most iPhone repairs take 30-40 minutes.

How do I schedule an appointment for a repair?

To start the repair process, text or call us at 970-234-9422 and tell us about your device and issue.
You can then schedule an appointment with a FlashFix technician at a time that is convenient for you. We can meet you at your home, your office, or another location.

What happens if my device can't be fixed?

FlashFix technicians are able to provide screen replacements, new battery installation, charging port replacements and more. If your device has another issue, such as a logic board issue, and the technician is unable to fix it, we won't charge you anything beyond the diagnostic fee.

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